Privacy Policy

Effective Date: January 1, 2026

European Service At Home, Inc. ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This short-form Privacy Policy explains how we collect, use, and protect the information you provide through our Facebook and Instagram lead forms.

1. Information We Collect

When you submit a form to request information or a quote for our homecare services, we may collect the following information:

Full Name
Phone Number
Location details (such as ZIP code)
Clarifying information regarding your care needs and timeline

2. How We Use Your Information

The information you provide is used exclusively for the following business purposes:

To contact you (via phone or SMS) regarding your inquiry about in-home care services.
To provide accurate quotes and schedule in-home assessments.
To send you relevant information about our programs, such as Veteran assistance or the Family Caregiver Program.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. Your data is kept strictly confidential and is only shared internally with our care coordination team to fulfill your request for services.

4. Data Security

We implement standard industry practices to ensure that your personal information is kept secure and protected against unauthorized access, alteration, or disclosure.

5. Your Rights and Opting Out

You have the right to request access to the data we have collected about you or request its deletion. If you no longer wish to be contacted by European Service At Home, Inc., you may opt-out at any time by:

Telling our representative during a call.
Replying "STOP" to any text messages.
Contacting us directly using the information below.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Phone: 847-202-1249
Website: www.europeanservice.org